
Housekeeping Operations Manager
4 days ago
This role is responsible for overseeing the upkeep of guest rooms, public areas, and back-of-house spaces to ensure exceptional cleanliness and aesthetic appeal.
Key Responsibilities:- Drive Operational Efficiency
- Maintain high standards of cleanliness in guest rooms and public areas.
- Collaborate with senior housekeepers to develop and implement effective SOPs.
- Create structured checklists for daily, weekly, and monthly audits.
- Applied Learning and Development
- Provide on-the-job training in hygiene and housekeeping techniques.
- Conduct regular performance assessments to evaluate team capabilities.
- Team Management and Leadership
- Foster a positive work environment that promotes high service standards.
- Promote a culture of internal customer care and professionalism.
- Business Acumen
- Manage inventory and departmental expenses effectively.
- Monitor consumption patterns to minimize waste.
- Compliance and Risk Management
- Ensure adherence to occupational health and safety guidelines.
- Identify and mitigate potential risks.
A graduate from a hospitality institute with 10+ years of experience in Housekeeping, including leadership roles in the hospitality industry.
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