Process Associate
4 weeks ago
Job Description:
We are seeking a highly motivated and customer-focused Process Associate to join our team at MattsenKumar. As a Process Associate, you will be responsible for providing excellent customer service to international clients through inbound calling.
Key Responsibilities:
- Answering calls primarily in Telugu language and secondary in English or Hindi
- Providing excellent customer service to callers pertaining to business requirements
- Working in a 24X7 environment
Requirements:
- 6 months+ experience in BPO Voice process
- Graduate & Undergraduate both can apply
- Good communication skills
- Good Customer service Skills
- Confident and determined approach
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