Process Associate

4 weeks ago


Gurgaon, Haryana, India MattsenKumar Full time
Job Category: Work From Office Job Type: Full Time Job Location: Gurugram

Job Description:

We are seeking a highly motivated and customer-focused Process Associate to join our team at MattsenKumar. As a Process Associate, you will be responsible for providing excellent customer service to international clients through inbound calling.

Key Responsibilities:

  • Answering calls primarily in Telugu language and secondary in English or Hindi
  • Providing excellent customer service to callers pertaining to business requirements
  • Working in a 24X7 environment

Requirements:

  • 6 months+ experience in BPO Voice process
  • Graduate & Undergraduate both can apply
  • Good communication skills
  • Good Customer service Skills
  • Confident and determined approach

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