Chief Quality Officer

7 days ago

Palakkad, Kerala, India beBeeCustomer Full time ₹ 10,00,000 - ₹ 25,00,000

Hiring a Quality Executive - CRM is essential for ensuring high standards of quality control and management in customer relationship management processes.

The ideal candidate will conduct quality audits, analyze CRM data, collaborate with cross-functional teams to implement continuous improvement methods, track and report key quality metrics, and maintain effective communication with stakeholders to ensure customer satisfaction and adherence to quality standards.

Key Responsibilities:

  • Maintain compliance with quality and sales guidelines.
  • Identify training needs and recommend process enhancements.
  • Provide constructive feedback and coaching to sales agents.
  • Prepare daily/weekly/monthly quality reports and audits.
  • Collaborate with team leaders and trainers to enhance agent performance.
  • Ensure customer satisfaction benchmarks are consistently met.

Qualifications:

  • Quality Control, Quality Auditing, and Quality Management skills.
  • Strong Analytical Skills.
  • Excellent Communication skills.
  • Experience in CRM systems and processes.
  • Attention to detail and problem-solving abilities.
  • Bachelor's degree in Business Administration, Quality Management, or a related field.
  • Previous experience in a similar role within the industry is a plus.
  • Strong knowledge of sales processes, telecalling standards, and customer engagement practices.
  • Proficiency in quality monitoring tools, CRM systems, and MS Office (Excel, PowerPoint, Word).
  • Excellent analytical and reporting skills to track performance trends and prepare quality dashboards.
  • Ability to evaluate calls, identify gaps, and provide actionable feedback.
  • Strong communication and interpersonal skills to collaborate with sales teams and management.

  • Chief Technology Officer

    2 weeks ago

    Palakkad, Kerala, India beBeeTechnology Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Title: Chief Technology OfficerAbout This RoleWe are seeking a highly skilled and experienced technology leader to join our team as Chief Technology Officer. As CTO, you will be responsible for leading our development team, working on project architecture, and ensuring successful delivery.Key ResponsibilitiesArchitectural Leadership: Design solutions...

  • Chief Financial Operations Officer

    2 weeks ago

    Palakkad, Kerala, India beBeeFinancial Full time ₹ 1,50,00,000 - ₹ 2,01,00,000

    Job OverviewThis is a full-time on-site role for a Chief Financial Operations Officer located in the region. The Chief Financial Operations Officer will oversee financial planning, budgeting, and analysis.Key ResponsibilitiesManage daily financial operations, including cash flow, accounts payable, and accounts receivable.Prepare and present financial reports...

  • Chief Transformation Officer

    1 week ago

    Palakkad, Kerala, India beBeeStrategist Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job Title: Chief Operations OfficerA leading role in a mid-sized forging and manufacturing company is available.As the Chief Operations Officer, you will oversee the enterprise's profit and loss statement and lead the company's next phase of growth. This involves expanding markets, upgrading operations and technology, and building a high-performance...

  • Chief Technology Officer

    2 weeks ago

    Palakkad, Kerala, India beBeeCTO Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    The Role of Chief Technology OfficerJob DescriptionThis senior leadership position oversees the company's technology infrastructure, systems, and products to ensure alignment with business goals.Develops and executes a comprehensive technology strategy that supports business objectives and delivers value to clients.Evaluates new technologies and trends to...

  • Chief Marketing Officer

    2 weeks ago

    Palakkad, Kerala, India Archire Global Full time

    Job Title Chief Marketing Officer CMO Chief Operations Officer COO Location Kollam Kerala About the Role We are looking for a dynamic and strategic Chief Marketing Officer Chief Operations Officer to join our leadership team The ideal candidate will be responsible for leading marketing and operational initiatives driving business growth and...

  • Chief Financial Officer

    2 weeks ago

    Palakkad, Kerala, India beBeeAccounting Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Chief Financial OfficerTo manage the growth of our finance operations, we are seeking a highly skilled and dedicated Finance Manager.The successful candidate will be responsible for:Preparing client invoices using accounting software, processing vendor bills and expense entries, as well as payment follow-ups.Holding in-depth knowledge of GST...

  • Chief Innovation Officer

    1 week ago

    Palakkad, Kerala, India beBeeStrategist Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

    Technical StrategistOur organization seeks an experienced Chief Technology Officer (CTO) to drive and refine the technical strategy of our AI startup.Define Technical Roadmap: Align technical objectives with business goals and enhance scalability.Product Development Leadership: Lead design and development of AI-driven products, ensuring high-quality on-time...

  • Chief Human Resources Officer

    7 days ago

    Palakkad, Kerala, India beBeeHumanResources Full time ₹ 8,00,000 - ₹ 15,00,000

    About the RoleWe seek a highly skilled Chief HR Officer to oversee end-to-end HR operations, including recruitment, payroll, employee engagement, and more. This professional must be organized, proactive, and passionate about HR. The ideal candidate will have excellent leadership skills and be able to manage multiple projects simultaneously.Key Skills and...

  • Chief Innovation Officer

    1 week ago

    Palakkad, Kerala, India beBeeInnovation Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title: Chief Innovation OfficerThis is a highly sought-after position that requires a unique blend of technical expertise, leadership skills, and passion for innovation. As a key member of our organization, you will be responsible for driving the development of cutting-edge products and services that make a real impact in the lives of...

  • Chief of Staff

    2 weeks ago

    Palakkad, Kerala, India Bombay Musk Full time

    About UsWe are a fast-scaling D2C/e-commerce brand led by a hands-on founder. To accelerate growth, we are looking for a Chief of Staff to work directly with the founder across every business function. This is not a typical corporate role—it's a startup leadership apprenticeship for someone ambitious, resourceful, and ready to grow into a future...