Customer Relationship Management Expert

8 hours ago

Thoothukudi, Tamil Nadu, India beBeeVisionary Full time US$ 2,00,000 - US$ 2,40,000
Job Opportunity: Director of CRM

Cvent is seeking an experienced and visionary leader to head the Salesforce development lifecycle. As a results-driven Director of CRM, you will oversee multiple orgs, manage strategic initiatives, and drive continuous improvement across the CRM ecosystem.

  • Lead the end-to-end Salesforce development lifecycle, including requirements gathering, design, development, testing, and deployment.
  • Oversee multiple Salesforce orgs and manage strategic initiatives such as M&A integrations, customer-facing Experience Cloud sites, and cross-system data synchronization.
  • Implement modern DevOps practices, including continuous integration and continuous delivery (CI/CD), to ensure high-quality software delivery.
  • Align platform capabilities with evolving business needs, ensuring seamless data flow and synchronization between Salesforce and other systems.
Requirements:
  • Expertise in Salesforce CPQ, Sales Cloud, Service Cloud, and Experience Cloud.
  • Deep understanding of Salesforce architecture, security model, configuration, and customization.
  • Hands-on experience with Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
  • Proven ability to design, develop, and implement complex Salesforce solutions.
  • Experience running multiple Salesforce orgs' lifecycles across one or more past job experiences.
Preferred Qualifications:
  • 10-15 years of experience in the Salesforce ecosystem.
  • History of managing development and engineering teams.
  • Proven ability to build relationships with executives and stakeholders, ensuring alignment with business objectives and effective communication across teams.
About the Role:

The ideal candidate will possess excellent leadership skills, be able to bridge technical depth with strategic insight, and drive continuous improvement. If you're a motivated and experienced professional looking to make a meaningful impact, please apply today

What We Offer:

Cvent provides a dynamic and collaborative work environment, opportunities for growth and development, and competitive compensation.

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