Senior Quality Manager Position

4 days ago


Bengaluru, Karnataka, India Kennametal Full time
Job Summary

This is a senior-level Quality Manager position responsible for leading the quality department at Kennametal. The ideal candidate will have a strong background in quality management, customer satisfaction, and financial performance. The role requires excellent communication and leadership skills, as well as the ability to manage multiple priorities and projects simultaneously.

About the Job

The Senior Quality Manager will be responsible for maintaining policies, procedures, control plans, failure catalogs, audits, and metrology to ensure compliance with the Quality Management System. The role will also involve conducting process, system, supplier, and plant audits to drive improvements in customer satisfaction and financial performance.

Responsibilities

The Senior Quality Manager will be responsible for the following duties:
  • Leading the quality team and promoting a culture of quality ownership among all cross-functions on the campus.
  • Maintaining the Quality Management System (ISO 9001) of the site.
  • Engaging with regional and global QMS leadership to ensure conformance to business segment and corporate procedures.
  • Ensuring capable metrology through calibration of gages and measurement systems analysis (MSA) for the campus.
  • Sharing in the overall improvement metrics of the site to ensure quality targets are not sacrificed and a joint effort is made toward resource optimization and utilization.
  • Identifying and supporting training initiatives for the workforce on the campus.
  • Supporting regional and global strategic quality initiatives on the campus.

Requirements

The ideal candidate will have the following qualifications:
  • 10-15 years of relevant work experience.
  • Expertise in customer complaint management, root cause analysis, 8D methodology, and mistake proofing.
  • Ability to use required computer software, including SAP, Microsoft Office, and statistical analysis tools such as MINITAB.


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