
Mortgage Loan Quality Controller
5 hours ago
As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our mortgage loan processing operations. You will be responsible for reviewing and providing feedback on loans completed by internal staff, as well as identifying areas for improvement.
Key Responsibilities:
- Review and provide Quality Control feedback on mortgage loans completed by internal staff
- Follow quality control policies and procedures to ensure compliance with scopes of work
- Assist with required and/or identified training needs as it relates to quality control
- Identify all red flags as defined in a mortgage file and report to leadership
- Analyze individual loan files and work completed by associates based on approved QC checklists
- Perform additional duties as requested
Requirements:
- Graduate degree in Commerce or related field preferred
- Strong PC, typing and technical skills required
- Strong work ethic and flexibility in a fast-paced environment
- E2E processing knowledge is a must
- Minimum 3-4 years of current mortgage origination experience with emphasis in loan processing under U.S. secondary marketing and regulatory guidelines, with coaching/training responsibilities over a residential production team within the past year
- Current working knowledge of FNMA/FHLMC guidelines
- Strong command of the English language, along with analytic, interpersonal, and verbal and written communication skills
Additional Skills and Abilities:
- Preferred knowledge of US mortgage regulatory requirements relating particularly to conventional and conforming loans
- Demonstrated ability to work independently in a team environment
- Ability to coach and mentor team members
- Ability to produce accurate and detailed work under time pressure
- Strong sense of urgency with an ability to work in a team environment
Physical Demands:
- Office setting which includes long periods of sitting, typing, reading from a computer screen, communicating verbally and in writing with co-workers via phone or face-to-face
Environmental Factors:
- Indoors, normal office environment
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