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Customer Service Ambassador
2 weeks ago
We are seeking an accomplished Guest Relations Executive to enhance customer experiences. As a key member, you will be responsible for delivering exceptional guest services at our establishment.
Key Responsibilities:
- You will interact with guests in a professional and courteous manner
- Take feedback and concerns from guests, escalating issues as necessary
- Manage databases, MIS systems, and billing counter operations
- Engage with guests on social media platforms
Requirements:
- Demonstrated experience in guest-facing roles is required
- Excellent communication and interpersonal skills are essential
- You should be able to work accurately and efficiently with databases and MIS systems
- Familiarity with social media platforms and their usage is preferred
Benefits:
- This role offers opportunities for growth and development
- A supportive team environment that fosters collaboration and innovation
Others:
- The ideal candidate will have excellent time management skills
- Ability to multitask and prioritize tasks effectively
