Become a Technical Operations Specialist

4 days ago

Gurgaon, Haryana, India beBeeOperations Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title: Technical Operations Specialist

About the Role:

We are seeking a skilled Technical Operations Specialist to join our team. In this role, you will be responsible for providing level 2 and 3 support for enterprise and line-of-business applications, as well as establishing root causes for service disruptions.

Key Responsibilities:

  • Providing technical assistance and troubleshooting services for complex application issues.
  • Collaborating with internal software engineering teams to resolve application performance issues and improve overall system reliability.
  • Designing and maintaining dashboards for monitoring application performance and tracking key metrics.
  • Developing scripts for automation, monitoring, and oversight using PowerShell and Python.
  • Consulting with internal stakeholders to identify opportunities for process improvement and implement changes to enhance system efficiency.
  • Maintaining accurate records of configuration changes and scheduling application updates.

Requirements:

To be successful in this role, you must have a bachelor's degree in computer science or a related field and at least 5 years of experience in a similar position. You should also possess excellent communication skills and proficiency in deploying and maintaining multi-tiered applications.

Benefits:

This is an exciting opportunity to work with a dynamic team and contribute to the development of innovative solutions. As a Technical Operations Specialist, you will have the chance to grow professionally and advance your career in a fast-paced and supportive environment.

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