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Technical Operations Lead
2 weeks ago
Job Summary
We are seeking an Operations Professional with strong technical expertise to bridge business operations and technology. This role involves managing end-to-end order processing, collaborating with engineering teams, and developing automation scripts to streamline operational workflows.
About the Role
This Wholesale Operations Specialist will work closely with product supply, partner account managers, and engineering teams to ensure seamless integration of wholesale systems and smooth order-to-cash processes. The successful candidate will have strong knowledge of microservices architecture, service-oriented design principles, and hands-on experience with scripting/programming languages.
Key Responsibilities
- Manage and optimize end-to-end wholesale order processing from partner order ingestion to fulfillment and invoicing.
- Collaborate with engineering teams to design, integrate, and maintain microservices-based solutions that support wholesale operations.
- Develop and maintain automation scripts to streamline operational workflows.
- Support API-based integrations between adidas systems and wholesale partner platforms (B2B portals, EDI, ERP).
- Monitor system health, troubleshoot incidents, and coordinate issue resolution with cross-functional teams.
Required Qualifications
- 5+ years experience in wholesale operations, technical operations, or B2B e-commerce.
- Strong knowledge of microservices architecture and service-oriented design principles.
- Hands-on experience with scripting/programming languages (e.g., Python, Java, JavaScript, or Bash).
- Experience working with APIs (REST/GraphQL), EDI transactions, and ERP systems (e.g., SAP).
- Familiarity with CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI) and cloud platforms (AWS, Azure, or GCP).
Benefits
The ideal candidate will have a strong understanding of database queries for operational data analysis and proven ability to troubleshoot complex, cross-system operational issues. Excellent communication and stakeholder management skills are essential for this role.
About Us
A leading cloud consulting and IT service provider based in Singapore and India, we specialize in cloud operations, cyber security, and managed services. We offer high-quality services and prioritize our clients' success.
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