Customer Relationship Manager

6 days ago


Mount Abu, Rajasthan, India beBeeRelationship Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Relationship Manager Role

We are seeking a skilled Customer Relationship Manager to join our team.

This rewarding role involves managing customer relationships, ensuring timely resolutions to queries, and delivering high satisfaction levels. As the primary point of contact for customers, you will build and maintain strong relationships with customers, guiding them through the home-buying process, documentation, and post-sales support.

Key Responsibilities:

  • Collaborate with sales, CRM, and legal teams to streamline customer communication and resolve queries efficiently.
  • Utilize CRM software and Microsoft Office tools effectively to track customer interactions and address complaints.
  • Analyze customer data and market trends to provide insights for service improvement and adherence to company policies and industry best practices.

Your Background:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 2+ years of experience in customer relationship management, preferably in real estate or housing projects.
  • Strong interpersonal and negotiation skills to build and maintain customer relationships.
  • Excellent verbal and written communication skills in English and Hindi.
  • Proficiency in CRM software and Microsoft Office tools.
  • Analytical mindset with the ability to interpret customer data and market trends.

Career Benefits:

  • Opportunity to work closely with the management team to enhance overall customer engagement and retention.
  • A dynamic and supportive work environment that fosters growth and development.
  • The chance to make a meaningful impact on customer satisfaction and loyalty.

Get ready to take your career to the next level as a Customer Relationship Manager



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