Process Excellence Lead

6 days ago


Bengaluru, Karnataka, India Swiggy Full time
Job Description:

About the Role:
In this pivotal position, you will be instrumental in driving continuous improvement initiatives across delivery operations. Your expertise will help streamline processes, eliminate waste, and ensure seamless execution of operational standards.

Your Key Responsibilities:
- Analyze current business processes to identify areas for optimization and propose solutions to improve overall productivity.
- Develop and implement process improvements that adhere to industry standards and best practices.
- Collaborate with cross-functional teams to drive sustainable improvements and eliminate inefficiencies.
- Cultivate a culture of continuous improvement across operations, ensuring employee engagement and high-level adherence to process enhancement strategies.

What You'll Need:
- 6+ years of experience in process excellence, quality management, or a related field.
- Proven track record of driving significant process improvements and leveraging methodologies like Lean, Six Sigma, Kaizen, or other continuous improvement frameworks.
- Excellent analytical, communication, and leadership skills.
- Ability to build strong relationships with stakeholders and key decision-makers.

Swiggy: Where Innovation Meets Convenience:
We are India's leading on-demand delivery platform, revolutionizing the way people access food and convenience services. With a presence in 500+ cities, partnerships with hundreds of thousands of restaurants, and a team of over 5000 employees, we are committed to delivering unparalleled convenience through continuous innovation.

Career Growth and Benefits:
We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

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