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Process Excellence Specialist

1 week ago

Bengaluru, Karnataka, India Swiggy Full time
Company Overview
Swiggy is a leading on-demand delivery platform in India, known for its tech-first approach to logistics and consumer demands. With a presence in 500+ cities across the country, partnerships with hundreds of thousands of restaurants, and an employee base of over 5000, Swiggy delivers unparalleled convenience driven by continuous innovation.

Job Role
To drive continuous improvement in operations, standardize processes, and ensure the successful adoption and adherence to new processes across pod operations.

Key Responsibilities
  • Identify and lead process improvement opportunities within operational areas to reduce inefficiencies, optimize workflows, and improve overall productivity.
  • Develop processes that adhere to operational standards, ensuring efficiency, scalability, and quality of delivery.
  • Analyze current business processes, identify pain points, and propose solutions for process optimization and increased effectiveness.

Candidate Requirements
A strong background in process excellence is required, along with experience in leading teams and driving continuous improvement initiatives.