Telemarketing Representative

4 weeks ago


Ahmedabad, Gujarat, India Banaraswala Wire Mesh P Limited Full time
Job Title: Telemarketing

We are seeking a highly motivated and results-driven Telemarketing professional to join our team at Banaraswala Wire Mesh P Limited. As a Telemarketing representative, you will be responsible for initiating outbound calls to prospective and existing customers, addressing their queries and concerns, and building trust and rapport.

Key Responsibilities:
  • Customer Engagement: Initiate outbound calls to prospective and existing customers, address their queries and concerns, and build trust and rapport.
  • Data Collection: Accurately collect and record customer information, including contact details, preferences, and feedback, and utilize CRM systems to maintain and update customer data.
  • Sales Conversion: Identify potential sales opportunities, convert leads into sales through persuasive communication and negotiation, and follow up with prospects and leads to maximize conversion rates.
  • Reporting and Feedback: Prepare regular reports on telemarketing activities, customer interactions, and sales performance, and provide feedback on customer responses and suggest improvements to telemarketing strategies.
Requirements:
  • Qualifications: Minimum of 1 year of experience in telemarketing or a related field.
  • Skills: Proficiency in Gujarati and Hindi, proven ability to engage with customers and effectively communicate product or service value, strong data collection and analytical skills, excellent verbal and written communication abilities, and proficiency in CRM software and telemarketing tools.
  • Education: Graduate and above, with relevant certifications or coursework in sales or marketing a plus.

We are looking for a talented and motivated individual who can effectively communicate with customers, build relationships, and drive sales growth. If you have a passion for sales and marketing, and are looking for a challenging and rewarding role, we encourage you to apply.



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