Operational Excellence Director

1 day ago

Kollam, Kerala, India beBeeOperations Full time ₹ 24,00,000 - ₹ 31,00,000

We are seeking a seasoned Operations Manager to spearhead our corporate office.

Job Description:
  • Office Management:
    • The ideal candidate will oversee daily operations, ensuring all departments function efficiently.
    • Supervise administrative processes, including documentation, asset management, and team logistics.
  • Interdepartmental Coordination:
    • Align work between various verticals to ensure seamless workflows.
    • Track cross-functional tasks, identify roadblocks, and resolve them in a timely manner.
  • Process Optimization:
    • Develop and implement standard operating procedures (SOPs) for all office functions.
    • Standardize document control, filing systems, and reporting formats.
    • Identify inefficiencies and implement process improvements across departments.
  • Monitoring & Reporting:
    • Review daily, weekly, and monthly reports from all departments.
    • Prepare consolidated dashboards and updates for senior management.
    • Monitor internal KPIs related to operations, productivity, and project delivery support.
  • Team Oversight & Task Allocation:
    • Allocate and monitor tasks to department heads or coordinators.
    • Follow up on deadlines, pending work, and escalated issues.
  • Compliance & Office Policies:
    • Ensure adherence to company policies, rules, and internal guidelines.
    • Maintain discipline, attendance, and punctuality within the office.
    • Work closely with HR for employee engagement, conflict resolution, and training needs.
  • Communication & Escalation Handling:
    • Act as the central point of communication between departments and top management.
    • Handle operational escalations and ensure timely resolution.
    Required Skills and Qualifications:
    • Bachelor's or Master's Degree in Business Administration, Operations, or related field.
    • 8-12 years of experience in office operations, administration, or general management.
    • Strong multitasking, coordination, decision-making, and organizational skills.
    • Technical knowledge of HR, Admin, Procurement, Finance, and Project Coordination.
    • Software skills in MS Office Suite and Task Management Tools.
    • Proficient in English and local language.

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