
Senior Polymer Formulation Specialist
1 week ago
The Technical Services Manager plays a pivotal role in bridging market needs with internal functions, ensuring customer satisfaction and driving business growth across various segments within the polymer industry.
Key Responsibilities:
- Deliver technical services and formulation support for targeted segments, fostering innovation and adaptability to meet local market requirements.
- Develop and adapt formulations, leveraging sound understanding of polymer science and standard test methods.
- Conduct technical training for customers, distributors, and internal teams, enhancing their expertise and product knowledge.
- Perform competitive analysis and recommend strategies to maintain market leadership and competitiveness.
- Ensure compliance with statutory and internal standards, prioritizing safety and quality assurance.
- Manage lab operations efficiently, upholding EHS and ISO requirements, and maintaining lab equipment, calibrating instruments, and documenting results.
- Support customer complaint resolution and application troubleshooting, providing prompt, practical solutions.
- Participate in field trials and on-site customer visits as needed, building strong relationships and trust.
To succeed in this role, you should possess:
- A Master's degree or Bachelor of Engineering in Chemistry, with a sound understanding of polymer science and standard test methods.
- At least 8 years of experience in formulation, with at least 2 years in a supervisory or people leadership role.
- Strong customer focus, with the ability to provide prompt, practical solutions, and deep knowledge of core markets, competitors, and emulsion polymer technology.
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