
Customer Support Associate
1 day ago
We are seeking a highly skilled and customer-focused Support Associate to join our team.
- This individual will be responsible for providing exceptional service to our clients via inbound calls, addressing their queries, requests, and complaints in a timely and efficient manner.
- In addition, the successful candidate will generate new business leads, educate customers about our products, and capture problem indicators to suggest improvements.
- The ideal candidate will meet monthly sales targets while adhering to quality, efficiency, and accuracy parameters.
Required Skills:
- Excellent verbal communication skills.
- Ability to comprehend, capture, and interpret basic customer information.
- Strong customer service focus.
- Knowledge of banking or credit cards is preferred.
Languages Required: English and Hindi (compulsory). Education:** Graduates (Any stream).
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