Workforce Manager

2 days ago

Kozhikode, Kerala, India beBeeWorkforce Full time ₹ 8,00,000 - ₹ 15,00,000
Workforce Management Specialist

About our organization

We optimize workforce and achieve operational excellence through innovative solutions.

Job Summary:

This role involves collaboration with internal teams and external stakeholders to streamline workforce management processes and improve program performance.

Responsibilities:

  • Audit and Compliance: Conduct regular audits to ensure compliance with client requirements and internal standards.
  • Requirement Management: Oversee the documentation and validation of client requirements, supporting efficient staffing processes.
  • Quality Assurance (QA): Implement QA procedures and perform audits to identify and correct discrepancies in staffing processes.
  • Staff Augmentation: Coordinate worker profile management, including assignments, extensions, and terminations.
  • Handling Workload Spikes: Support junior specialists during high-volume periods, ensuring timely task completion and program continuity.
  • Work Order Management: Manage updates to work orders, ensuring accuracy and compliance within the system.
  • Program Oversight: Monitor program progress and performance, tracking key metrics such as resource utilization and task completion.
  • Communication: Maintain open communication channels with internal teams and external stakeholders.
  • SOW Management: Collaborate with stakeholders to transition staffing assignments into agreements.
  • Program Growth: Identify opportunities for program improvement and contribute to strategic initiatives.

Requirements:

  • Bachelor's degree in business administration, Human Resources, or a related field.
  • Experience in workforce coordination is preferred.
  • Strong attention to detail and data management skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple tasks concurrently.
  • Familiarity with VMS platforms is a plus.
  • Proven ability to work independently and collaboratively.
  • High level of adaptability.

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