
Customer Relationship Manager
1 day ago
Client Servicing Executive
About the Role:As a client servicing professional, you will be responsible for managing client relationships, coordinating campaigns and ensuring seamless execution of deliverables. You will be the primary point of contact between clients and our internal team.
Key Responsibilities:- Manage client expectations through proactive communication and timely project delivery
- Coordinate with cross-functional teams to ensure smooth execution of projects
- Maintain healthy client relationships by providing regular updates and insights
- Handle feedback, resolve issues and ensure client satisfaction
- Prepare presentations, reports and proposals to support business development initiatives
- 1-2 years of experience in client servicing preferably in advertising, digital or marketing agencies
- Excellent verbal and written communication skills
- Strong organizational and coordination abilities
- Proficiency in MS Office (Word, PowerPoint, Excel)
- Ability to multitask and manage deadlines
- A collaborative and growth-oriented work environment
- Exposure to dynamic brands and campaigns
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