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Client Support Specialist
1 week ago
We're seeking a highly motivated and detail-oriented Professional Services Associate to join our team at Arbolus Technologies. As a key member of our Professional Services team, you'll play a crucial role in providing exceptional service to our clients worldwide. Our platform helps hundreds of clients connect with the best experts, collect high-quality insights faster, and streamline their processes using leading AI technology.
About the JobAs an Associate in the Professional Services team, you'll be responsible for researching various topics and sectors, recruiting, and establishing connections with thought leaders globally. You'll work closely with Senior Associates and Project Leads to execute multiple projects daily, ensuring timely delivery of high-quality results. You'll also build relationships with Arbolus clients, helping them make informed business decisions by connecting with Arbolus experts.
Main Responsibilities- Deliver day-to-day support on client projects, working closely with our Senior Associates and Project Leads to ensure project execution is seamless and efficient.
- Manage time-sensitive research requests from clients, responsible for scoping client needs, delivering custom research support, and providing suitable solutions to end-clients.
- Develop relationships with leading thought leaders and experts in respective industries, identifying opportunities for collaboration and growth.
We're looking for candidates with strong verbal and written communication skills, able to confidently drive discussions with end-clients. A proven track record of delivering high-quality results in a fast-paced environment is essential. If you have a passion for learning, problem-solving, and an agile mindset, we encourage you to apply.
