Chief Operations Officer

24 hours ago

Chandigarh, Chandigarh, India beBeeOperations Full time ₹ 18,00,000 - ₹ 22,00,000
Deputy Business Head - Operations Excellence

The Deputy Business Head plays a pivotal role in driving operational excellence and achieving revenue, margin, and operational targets.

  • Key Responsibilities:
  • - Owns delegated operational areas, drives continuous improvement initiatives, and provides leadership continuity in the absence of the Business Head.
  • - Supports the Business Head in preparing and executing the Annual Business Plan and monthly revenue forecasting.
  • - Leads P&L reviews for specific channels or projects, providing analysis on cost drivers and budget adherence.
  • Benefits:
  • - Implement and monitor event-level cost controls, proactively addressing financial variances.
  • - Oversees receivables tracking, coordinates with finance teams for timely collections, minimizes revenue leakage, and ensures reporting accuracy.
  • Event Execution:
  • - Manages event planning logistics, from menu creation to vendor management and onsite coordination.
  • - Leads process improvement initiatives in supply chain, equipment management, and event delivery.
  • Guest Experience:
  • - Ensures guest needs are anticipated and met, delivering personalized service that aligns with brand promise and cost guidelines.
  • - Maintains and utilizes guest feedback and event history databases to identify trends and shape service enhancements.
  • Culture and Levels:
  • - Partners with department heads on performance management, talent development, and team motivation programs.
  • - Encourages innovative thinking and contribution at every level of the operation.

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