Desktop Systems Specialist

1 day ago

Dombivli, Maharashtra, India beBeeDesktop Full time ₹ 21,400 - ₹ 3,24,000
Desktop Support Professional

We are seeking an experienced Desktop Support Engineer to join our IT team. The successful candidate will provide first-level technical support for desktops, laptops, and peripherals.

Key Responsibilities:
  • Provide first-level technical support for desktops, laptops, and peripherals
  • Troubleshoot and resolve issues related to Microsoft Outlook, including email configuration, sync issues, PST management, etc.
  • Install, configure, and maintain Windows OS and basic software applications
  • Use ticketing tools to log, track, and close IT support tickets as per SLA
  • Perform system upgrades, patches, and hardware/software installations
  • Coordinate with other IT teams for escalations or network-related issues
  • Maintain asset records and ensure proper documentation of support tasks
  • Provide remote or onsite support to end-users across departments

Our ideal candidate will have strong hands-on experience with Outlook troubleshooting, proficiency in Windows OS configuration & installation, working knowledge of ticketing tools like ServiceNow, Remedy, or similar, basic understanding of hardware and network troubleshooting, good communication and interpersonal skills, and ability to handle and prioritize multiple tasks.

Technical Requirements:
  • Microsoft Office Suite (Outlook)
  • Windows Operating System
  • Ticketing Tools (ServiceNow, Remedy)

Benefits:

This is a fantastic opportunity to grow your career in the field of Desktop Support. We offer competitive salaries, comprehensive training programs, and opportunities for professional growth and development.

Apply Today:

Don't miss this chance to become a part of our dynamic IT team If you have the required skills and qualifications, please submit your application.

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