Customer Relationship Manager

4 days ago

Ellore, Andhra Pradesh, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000
Job Description:

We are seeking a skilled Customer Success Coordinator to join our team. As a Customer Success Coordinator, you will be responsible for overseeing the frontline Partner team of food service associates and coordinating tasks related to food production planning, engineering, and front-of-house services.

The ideal candidate will exercise general responsibilities to facilitate efficient organization of the contract, aligning with contractual terms and conditions, and enhance the overall customer experience through effective management and service delivery.

Key Responsibilities:
  • Promote a positive work culture and ensure punctual delivery of high-quality service.
  • Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees.
  • Collaborate effectively within a team and demonstrate initiative when working independently.
  • Adhere to legislation and follow all rules and regulations outlined in the client handbook.
  • Manage vendor rotations and plan operations for assigned clients.

The successful candidate will possess excellent communication skills, be self-motivated, and have a strong work ethic, integrity, and ability to make independent decisions.

We are looking for a results-driven individual with a sense of accountability, focused on achieving business goals. The ideal candidate will have a proven leadership experience, successfully managing teams in dynamic environments.

Requirements:
  • Demonstrated experience in the food industry with a solid understanding of operations and customer service.
  • Proactive and self-motivated, with a strong work ethic, integrity, and the ability to make independent decisions.
  • Resilient under pressure, capable of meeting deadlines and handling challenges effectively.
  • Adaptable and team-oriented, willing to take on diverse responsibilities to support business objectives.

If you share our vision of delivering exceptional customer experiences and making a positive impact in the world of food and technology, we invite you to join us on this exciting journey.

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