
Learning Experience Specialist
2 days ago
We're seeking a skilled Instructional Designer to join our team. As an Instructional Designer at MSI Services, you will be responsible for crafting and developing training materials for ERP systems.
Key Responsibilities:
- Develop engaging eLearning modules, ILT decks, user manuals, job aids, and simulations to support ERP system adoption.
- Collaborate with subject matter experts, process owners, and stakeholders to create learner-friendly content that translates technical workflows.
- Design end-user learning journeys covering pre-implementation, go-live, and post-implementation phases.
- Utilize instructional design tools like Articulate 360 to create interactive and immersive learning modules.
- Coordinate with Change Management and L&D teams to ensure timely training rollout aligned with ERP deployment timelines.
- Apply multimedia tools to create high-quality videos, animations, and voiceovers, ensuring clear audio encryption and editing standards.
Requirements:
- Proven experience in instructional design, particularly for ERP systems (SAP, Oracle, Microsoft Dynamics, etc.).
- Strong knowledge of tools including Whatfix (or similar), Articulate 360, Canva, video editing software, and audio encrypting tools.
- Ability to simplify complex business processes for end-user comprehension.
- Working knowledge of HTML, JavaScript, or basic programming is a plus.
- Proficient in MS Office Suite, eLearning authoring tools, and multimedia production tools.
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