Reliable Technology Expertise

8 hours ago

Vadodara, Gujarat, India beBeeInfrastructure Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Job Title: Infrastructure Reliability Leader

Location: Various

Employment Type: Full-Time

Work Model - Flexible

Summary:

The Infrastructure Reliability Lead will oversee the engineering function, ensuring optimal operational performance and infrastructure resiliency.

Roles and Responsibilities:

  • Develop and implement organizational reliability strategies, aligning Service Level Agreements (SLAs), Service Level Objectives (SLOs), and Error Budgets with business goals and customer expectations.
  • Establish incident response frameworks, including escalation policies, on-call scheduling, service ownership mapping, and Root Cause Analysis (RCA) process governance.
  • Lead technical reviews for infrastructure design, high-availability architectures, and resiliency patterns across distributed cloud services. Champion observability and monitoring culture by standardizing tooling, alert definitions, dashboard templates, and telemetry data schemas across all product teams.
  • Drive continuous improvement through operational maturity assessments, toil elimination initiatives, and Service Reliability Engineering (SRE) Key Results (OKRs) aligned with product objectives. Collaborate with cloud engineering and platform teams to introduce self-healing systems, capacity-aware autoscaling, and latency-optimized service mesh patterns.
  • Act as the principal escalation point for reliability-related concerns and ensure incident retrospectives lead to measurable improvements in uptime and Mean Time To Resolve (MTTR).
  • Own runbook standardization, capacity planning, failure mode analysis, and production readiness reviews for new feature launches. Mentor and develop a high-performing SRE team, fostering a proactive ownership culture, encouraging cross-functional knowledge sharing, and establishing technical career pathways.
  • Collaborate with leadership, delivery, and customer stakeholders to define reliability goals, track performance, and demonstrate Return On Investment (ROI) on SRE investments.

Experience Required:

  • 10+ years total experience, with 3+ years in a leadership role in SRE or Cloud Operations.

Technical Knowledge and Skills:

Mandatory:

  • Deep understanding of Kubernetes, Google Kubernetes Engine (GKE), Prometheus, Terraform
  • Cloud: Advanced Google Cloud Platform (GCP) administration
  • CI/CD: Jenkins, Argo CD, GitHub Actions
  • Incident Management: Full lifecycle, tools like OpsGenie

Nice to Have:

  • Knowledge of service mesh and observability stacks
  • Strong scripting skills (Python, Bash)
  • Big Query /Dataflow exposure for telemetry

About Us:

We are a global digital product engineering company helping Fortune 500 enterprises accelerate innovation, modernize technology, and drive digital transformation.

We foster a culture of collaboration, creativity, and continuous learning, where big ideas turn into real impact.

We help businesses solve complex challenges and unlock new growth opportunities.

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