Customer Service Professional

1 day ago


Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 10,00,000 - ₹ 20,00,000
Job Opportunity

Maintaining a positive attitude towards customers is crucial in this role.

The ideal candidate will have excellent communication skills and be able to respond promptly to customer inquiries.

  • Effective communication with customers through various channels is essential.
  • Acknowledging and resolving customer complaints in a timely manner is vital.

In-depth knowledge of products is necessary to answer customer questions accurately.

Processing orders, forms, applications, and requests efficiently is a key responsibility.

Maintaining accurate records of customer interactions, transactions, comments, and complaints is important.

Collaboration with colleagues is necessary to ensure effective customer service.

Providing feedback on the efficiency of the customer service process can help improve overall performance.

Managing a team of customer service representatives requires strong leadership skills.

Focusing on customer satisfaction and providing professional support are top priorities.



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