Customer Service Ambassador

2 days ago

Mumbai, Maharashtra, India beBeeClientService Full time ₹ 8,50,000 - ₹ 12,19,000

Deliver Exceptional Client Service

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If you thrive in a fast-paced environment where client satisfaction is key, we have an exciting opportunity for you.

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As a Client Service Specialist within our organization, you will play a pivotal role in delivering exceptional customer service and operational support. Your primary focus will be to address client inquiries, process transactions, troubleshoot issues, and identify opportunities to refer services based on client needs.

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Your work will have a significant impact on our team and clients, and you will be expected to make decisions within established procedures.

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Key Responsibilities:

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  • Provide daily support within our operations, addressing client inquiries, processing transactions, and troubleshooting issues using your knowledge of our policies and procedures.">
  • Identify opportunities to refer services based on client needs, leveraging your understanding of our financial products and market trends.">
  • Ensure data integrity by accurately processing transactions and maintaining accurate records.">
  • Work effectively in a team environment, adapting to change and prioritizing tasks efficiently.">
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Requirements:

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  • Baseline knowledge of client service operations, including transaction processing, troubleshooting, and service referral.">
  • Demonstrate ability to apply policies and procedures to solve non-routine problems.">
  • Possess excellent communication skills with demonstrated ability to utilize probing questions to accurately assess inquiry or request.">
  • Ability to work in a fast-paced environment, adapt to change, and work effectively in a team environment.">
  • Strong interpersonal and communication skills to effectively interact with clients and address their inquiries.">
  • Ability to accurately process transactions and ensure data integrity.">
  • Skills to manage multiple tasks efficiently in a fast-paced environment.">
  • Ability to identify common issues and provide straightforward solutions.">
  • Proficiency in MS Windows and Office with the ability to work with multiple applications at the same time.">
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Why Choose Us?

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We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

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We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

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Visit our FAQs for more information about requesting an accommodation.

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