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Customer Service Ambassador

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Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000
Front Desk Representative

We are seeking a skilled and professional Front Desk Representative to perform front desk activities, interact with guests, and deliver exceptional customer service.

Key Responsibilities:
  • Address queries and complaints in a professional manner
  • Attend phone calls and redirect them to the appropriate teams
  • Take messages and pass them on to the receiver
  • Receive packages, deliveries, and letters
  • Regularly check and sort emails
Working Closely With:
  • Admin Team: Maintaining inventory of office supplies
  • Maintaining a filing system of all required documents
  • Maintaining a visitor attendance and material logbook
  • Handling front desk security and third-party office staffs
Requirements:
  • Bachelor's degree or equivalent experience
  • 4+ years of experience as a front desk representative or in a relevant position
  • Basic computer knowledge of MS Office
  • Excellent communication, written, and people skills
  • Good multitasking, time management, and organizational skills
  • Problem-solving ability with analytical skills
About Us:

A boutique studio known for its artist-driven approach and commitment to high-end visual effects. Our team has rich and diverse experience from around the world.