HR Business Partner

Job Overview:

We are seeking a highly skilled and experienced HR professional to join our team as an Assistant Manager Human Resources. This role will be responsible for managing the complete HR lifecycle of our organization, including talent acquisition, learning & development, employee engagement, and HR operations.

Key Responsibilities:

• Talent Acquisition
  • Analyze recruitment needs and develop strategies to attract top talent, including job postings, social media advertising, and partnerships with external recruiters.
  • Collaborate with department heads to define role requirements and build hiring pipelines, ensuring a strong pipeline of potential candidates.
  • Utilize various sourcing channels, such as job boards, employee referrals, and agency partners, to find the best candidates for our organization.
  • Build a robust talent pool to support future hiring needs, ensuring a diverse and talented group of applicants.
  • Develop and implement effective onboarding processes to ensure a smooth transition for new employees.
• Learning & Development (L&D)
  • Conduct training needs analysis in collaboration with department heads to identify areas for improvement and develop targeted training programs.
  • Design, schedule, and implement internal and external training programs to enhance employee skills and knowledge.
  • Partner with external trainers and learning platforms to provide high-quality training initiatives that meet our organization's needs.
  • Track training effectiveness through feedback and performance metrics, ensuring that our training programs are meeting their intended goals.
  • Manage mandatory training programs, such as compliance training and company policies.
• HR Operations
  • Maintain accurate and up-to-date employee records, including personnel files and documentation.
  • Oversee payroll inputs, attendance tracking, and leave management in coordination with our Finance team.
  • Ensure compliance with labor laws and regulations, working closely with external vendors as needed.
  • Handle employee grievances, policy queries, and HR helpdesk responsibilities, providing excellent customer service to our employees.
  • Coordinate offboarding processes, including exit interviews and final documentation.
• Employee Engagement & Culture
  • Develop and implement employee engagement initiatives, such as recognition programs, team-building activities, and communication campaigns.
  • Support internal communications and organizational announcements, ensuring that our employees are informed and engaged.
  • Champion employee well-being and create a positive, inclusive work environment that fosters collaboration and innovation.
  • Drive annual employee feedback surveys and action planning, using the results to inform business decisions and improve our organization.
  • Support HR branding and internal marketing efforts, working closely with our Marketing team.
• HR Policies, Systems & Compliance
  • Ensure compliance with company policies and labor laws, updating our employee handbook and HR SOPs as needed.
  • Contribute to HR audits, ISO compliance, and documentation, working closely with our regulatory teams.
  • Drive automation and continuous improvement across HR processes, streamlining our workflows and enhancing efficiency.

Qualifications & Experience:

To be successful in this role, you will need:

• A Bachelor's degree in human resources, business administration, management, or a related field.
• A Master's degree or MBA in human resources management or a post-graduate diploma in HR is preferred but not required.
• 6–8 years of progressive experience in HR functions, including recruitment, operations, and learning & development.
• Prior experience in a mid-sized or large organization or service-based company is preferred.
• Experience working in a standalone or lead HR role is an advantage.

Skills & Competencies:

• Strong understanding of recruitment, payroll basics, labor laws, and HR processes.
• Excellent interpersonal, communication, and employee relationship management skills.
• Hands-on experience with HRMS platforms, Excel, and document management tools.
• Ability to work independently and collaborate with cross-functional teams.
• Strong planning, time management, and multitasking abilities.
• High integrity, confidentiality, and professionalism.

Key Performance Indicators (KPIs):

• Time to hire and quality of hires.
• Training completion rate and feedback scores.
• Accuracy of HR operations and compliance documentation.
• Employee engagement and retention metrics.
• Internal stakeholder satisfaction and query resolution TAT.
• Completion of audits and HR reporting.