Operations Manager
3 weeks ago
We are seeking an experienced Operations Manager to join our team at Mettler Toledo India Private Limited. The successful candidate will be responsible for managing a team of professionals, overseeing project management tasks, and providing technical support to customers.
Job ResponsibilitiesKey responsibilities include:
- Managing a team of professionals to ensure seamless project execution
- Providing pre- and post-sales support to customers through various channels, including email-based support tools, telephone, and online discussions
- Communicating with stakeholders across APAC countries
- Designing and conducting training programs for sales and service colleagues in the Asia-Pacific region
- Developing and delivering product demonstrations, webinars, and workshops for end-customers in the Asia-Pacific market
- Creating training materials and reference documents for our internal database
To be considered for this role, you must possess the following qualifications:
- Masters or Ph.D. in Analytical/Physical Chemistry or Engineering
- Strong project management skills, with an MBA being an added advantage
- A minimum of 5 years of experience in the industry, preferably in Pharma, analytical labs, or instrumentation
- Experience working in an MNC is preferred; no freshers will be considered
- Excellent analytical and problem-solving skills, with strong laboratory expertise
- Proficiency in Advanced Excel and PowerPoint
- Exceptional communication skills, both written and verbal, with experience in report writing and data compilation
- Ability to work effectively in a team environment, with good intercultural soft skills
- Willingness to travel within the country and across the Asia-Pacific region for customer demonstrations and trainings
The estimated salary range for this position is ₹25,00,000 - ₹35,00,000 per annum, depending on experience.
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