
Retail Operations Lead
5 hours ago
About Luxury Retail: We're a multi-designer store curating high-end fashion.
As our new Store Manager, you'll lead the team in delivering exceptional customer services and creating a warm atmosphere.
Key Responsibilities:
- Guide and mentor your team for daily tasks and sales
- Ensure a smooth environment with clear communication and support
- Offer styling and assistance to clients during visits and appointments
- Handle high-value clients with discretion and clarity
- Build long-term relationships through thoughtful follow-ups and service
- Maintain billing, order coordination, and daily reporting
- Oversee fittings, returns, order updates, and coordination with designers
- Ensure stock visibility and movement with minimal errors
What You Bring:
- Prior experience in luxury retail or designer stores
- A sharp personality with calm leadership energy
- Strong command over customer communication and store flow
- Tech-friendly: familiar with POS tools and basic Excel/Sheets
- A grounded way of leading and problem-solving
Why Choose Us:
- Work closely with top designers
- Be part of a brand shaping premium retail
- A dynamic team, beautiful store space, and meaningful client interaction
- A role with real responsibility and ownership
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