System Improvement Analyst

2 days ago

Kurnool, Andhra Pradesh, India beBeeBusiness Full time ₹ 20,00,000 - ₹ 25,00,000

About our organization:

Since 1953, we have been a source of quality supplies for various industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other.

Duties and Responsibilities:

  • Facilitates the research, exploration, analysis and documentation of business systems requirements, translating them into detailed functional specifications for development.
  • Research and exploration of user requirements, costs and benefits in support of documentation required for the demand management process.
  • Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
  • Documents about current business processes and models to define requirements and/or gaps.
  • Analyze detailed system factors including input/output requirements, information and paper flow, hardware and software needs.
  • Analyze 'soft' system factors including roles, responsibilities, policy, culture etc.
  • Evaluate the impact of potential software and process changes on the organization.
  • Assist in the creation of business case documentation.
  • Understanding of architectural consistency and usability standards.
  • Drives the implementation of systems, working closely with technical team members.
  • Plan and complete assigned configuration tasks within deadlines.
  • Defines and develops user test cases and validates test results during testing.
  • May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
  • Plays a third-level support role by helping to troubleshoot and resolve issues with production systems.
  • Participates in associate meetings and communicates any concerns to management.

Required Skills and Qualifications:

  • Bachelor's degree in computer science, Information Systems, Business or related field, or equivalent work experience.
  • Minimum of 6+ years of relevant technical or business work experience, with preference for experience in business areas such as accounting, finance, warehouse operations, purchasing, order management and order fulfillment.
  • Proficient in Excel, Outlook, PowerPoint, Visio and Word. Familiarity with application integration methods, including data mapping processes.
  • Strong domain knowledge in at least one business area, with the ability to analyze and improve sophisticated processes and systems.
  • Superb communication skills for interacting with both technical and non-technical collaborators at all levels. Capable of presenting in various formats, from one-on-one meetings to large group presentations.
  • Meticulous, proactive and efficient with the ability to organize and prioritize tasks. Able to work independently and within teams, managing multiple projects simultaneously in a dynamic environment.
  • Ability to learn new systems and tools quickly, and to work with minimal direction.
  • Familiarity with software development life cycle methodologies, and ability to support projects through all phases.
  • Soft Skills: Strong listening skills, creative problem-solving and effective at presenting ideas and solutions.

Benefits:

We offer a dynamic and challenging work environment with opportunities for career growth and professional development.

Others:

We are an equal opportunity employer and welcome diversity in the workplace.

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