Retail Branch Manager Position

1 day ago


Vadodara, Gujarat, India beBeeManagement Full time ₹ 5,00,000 - ₹ 7,00,000

Store Management Opportunity

We are seeking a highly skilled Store Manager to oversee the day-to-day operations of our retail branch and ensure smooth functioning.

Responsibilities

  • Ensure timely opening of secure storage facilities and manage inventory, stock levels, and product display.
  • Update staff attendance records and reserve minimum cash, ensuring excess funds are deposited to the respective current account.

Customer Service Standards

  • Maintain high standards of customer service and satisfaction, handling queries, complaints, and resolving issues promptly.
  • Train and motivate staff to deliver excellent customer service.

Sales and Marketing Performance

  • Drive Sales and Marketing initiatives to achieve targets and maximise revenue, planning and executing promotional activities and events.
  • Maintain outstanding store condition and visual merchandising standards, building relationships with existing customers through regular communication and feedback collection.
  • Gather and analyse customer feedback to identify areas for improvement and opportunities to enhance the customer experience.

Team Leadership

  • Lead and manage a team of sales associates, administrative staff, and support personnel, providing guidance, training, and motivation to ensure high performance and productivity levels.
  • Recruit, train, and supervise branch staff, reviewing sales executive performance and identifying areas for improvement.

Financial Management

  • Manage the branch budget effectively, controlling expenses while maximising profitability, monitoring branch expenses and budgets.
  • Analyse financial reports and take corrective actions as needed.

Safety and Security Measures

  • Ensure compliance with all relevant regulations and company policies regarding safety, security, and legal requirements.
  • Implement security measures to safeguard assets and prevent theft or loss, maintaining a safe and secure environment for staff and customers.


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