City Operations Director
3 days ago
Amazon.com strives to be Earth's most customer centric company where people can find and discover virtually anything they want to buy online.
We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team as a City Operations Manager. As part of this role, you will be responsible for driving operational performance in a highly metric-driven environment and leading process improvement projects to drive enhancements in key shop floor metrics such as Quality, Cost, and Delivery.
The ideal candidate must be able to utilize exceptional problem-solving and communication skills to influence operations and business stakeholders, insist on high standards of operations by ensuring Amazon standard processes are implemented at partner stores for apt Customer experience, and visit 3P stores to perform daily/weekly audits and drive corrective actions with the help of store teams.
A salary range of $80,000 - $110,000 per year is expected based on your location and experience. This compensation package includes benefits such as health insurance, retirement plans, and paid time off.
BASIC QUALIFICATIONS:
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
PREFERRED QUALIFICATIONS:
- 3+ years of performance metrics, process improvement or lean techniques experience
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