Voice Support Specialist

1 week ago


Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 60,48,000 - ₹ 86,40,000

We are looking for enthusiastic and customer-focused professionals to join our dynamic team. As a fresh graduate, you will have the opportunity to grow with a global leader.

Key Responsibilities:
  • Provide first-level resolution and empathetic customer care
  • Handle objections, build rapport, and ensure smooth resolutions
  • Stay informed on product updates and tools
  • Log tickets, track cases, and ensure timely follow-up

You will be responsible for handling customer inquiries and providing support via voice calls. This role requires excellent communication skills, both written and verbal. You will work in a fast-paced environment and be required to meet productivity and quality standards.

Requirements:
  • Excellent communication skills (written & verbal)
  • Willingness to work night shifts in US time zones
  • Any full-time graduate with no backlogs
  • Commitment to working 100% from the office
  • Readiness to complete client-specific training
  • Ability to handle 24x7 rotational shifts

Preferred qualifications include basic understanding of customer support or any relevant certification.



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