Senior Customer Experience Specialist

Job Title:Customer Experience SpecialistLocation: RemoteDepartment: Product TeamAbout the Role:We are seeking a highly motivated Customer Experience Specialist to join our product team. In this role, you will focus on understanding and capturing customer needs, behavior and feedback through structured research and surveys.Key Responsibilities:Customer...

Customer Experience SpecialistWe are seeking a skilled professional to deliver exceptional customer experiences that meet their evolving needs.The ideal candidate will possess excellent communication skills, problem-solving abilities, and technical skills to provide seamless customer support across multiple platforms.Respond to Customer Inquiries: Respond...

Holiday Experiences is a great place to work, certified as a travel-tech company. We are headquartered in Gurugram and backed by leading VC firms. Our goal is to provide curated leisure travel experiences across 30+ global destinations using deep human expertise and AI technology.Our team specializes in transforming how Indians plan and experience their...

Job Title: Customer 360 DeveloperWe are seeking an experienced professional to design, implement and support Customer 360 solutions within Informatica Intelligent Data Management Cloud (IDMC). The role requires strong knowledge in data modeling, quality management, real-time integrations, process automation and secure access implementation.Main...

Job Description:As a seasoned professional, you will be responsible for delivering exceptional customer service experiences across various channels in emerging markets. Your primary goal will be to ensure that customers receive premium service, aligning with the company's expectations.The ideal candidate will have expertise in vendor management, process...

Customer Experience ManagerWe are seeking an experienced Customer Experience Manager to lead our VOC and Medallia efforts.About the Role:The successful candidate will be responsible for driving customer-centric initiatives, collaborating with cross-functional teams, and analyzing customer feedback to inform business decisions.Key Responsibilities:Develop and...

Job Title: Senior Manager, Customer Support EngineeringWe are seeking a seasoned leader to spearhead our customer support efforts. As a key member of our team, you will be responsible for building and scaling a high-performing support team that delivers exceptional customer experiences.The ideal candidate will possess strong technical expertise in SaaS and...

Customer Service RepresentativeWe are seeking a skilled professional to provide exceptional customer support, ensuring high levels of satisfaction and enhancing the overall customer experience.Key Responsibilities:Address customer inquiries and concerns in a timely and professional mannerResolve issues and maintain positive customer relationshipsCommunicate...

About the Role:We are seeking an experienced Customer Success Associate to drive customer satisfaction and growth.The successful candidate will have a proven track record of building strong relationships with customers, analyzing data to inform business decisions, and communicating effectively to drive results.Key Responsibilities:Monitor and analyze key...

Customer Service AdvocateWe are seeking a dedicated and detail-oriented professional to provide exceptional customer experiences.Key Responsibilities:Respond promptly and professionally to customer inquiries via email and other communication channels.Manage and resolve issues related to lost packages, damaged products, and incorrect orders.Process and manage...