Technical Support Specialist

1 day ago


Erode, Tamil Nadu, India beBeeEngineering Full time ₹ 6 - ₹ 8
Job Overview

Flynaut, a global leader in digital transformation, partners with startups, SMEs, and large enterprises across various industries.

We are seeking enthusiastic and customer-focused support engineers to provide first-line technical assistance for Microsoft 365 services and desktop environments.

  • Serve as the initial point of contact for IT support via email, phone, or ticketing system.
  • Offer basic troubleshooting for Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).
  • Support desktop environments: Windows OS, device setup, drivers, and peripheral support.
  • Assist with user account management in Azure AD / Office 365 (password resets, license assignment, MFA setup).
  • Elevate complex issues to senior engineers while documenting troubleshooting steps.

Required Skills & Qualifications:

  • Foundational knowledge of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint).
  • Familiarity with Windows 10/11, desktop/laptop hardware, and network fundamentals (TCP/IP, DNS, VPN).
  • Office365 admin portal, Exchange online, Teams, SharePoint, Azure (must have)
  • Strong communication and problem-solving skills.

Benefits:

As a member of our team, you will have opportunities for growth and development within the company.

Our comprehensive benefits package includes medical, dental, and vision insurance, paid time off, and holidays.



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