Sales Collector Position

3 days ago


Chennai, Tamil Nadu, India beBeeCollection Full time ₹ 18,00,000 - ₹ 20,00,000

Senior Collections Specialist Job Opportunity

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  • Manage a portfolio of customer accounts and ensure timely collections.">
  • Drive process improvements and develop strategies to optimize collections.">
  • Work collaboratively with cross-functional teams to achieve business objectives.">

About the Role:

We are seeking an experienced Senior Collections Specialist to join our team in Chennai, India. As a key member of our OTC (Outstanding to Cash) collections team, you will be responsible for managing a portfolio of customer accounts, ensuring timely collections, and driving process improvements.

Key Responsibilities:

Manage Customer Relationships: Build and maintain strong relationships with customers to resolve outstanding balances and prevent future issues.

Collections Strategy: Develop and implement effective collections strategies to optimize cash flow and minimize bad debt.

Process Improvement: Identify areas for improvement within the collections process and implement changes to increase efficiency and productivity.

Collaboration: Work collaboratively with cross-functional teams, including sales, customer service, and credit, to achieve business objectives and improve overall performance.

Performance Metrics: Track and analyze key performance metrics, such as collection rates and customer satisfaction, to inform decision-making and drive continuous improvement.

Requirements:

Education: Bachelor's degree in Business Administration, Finance, or related field.

Experience: 3+ years of experience in collections or a related field, with a proven track record of success.

Skills: Excellent communication and negotiation skills, with the ability to build strong relationships with customers and internal stakeholders.

Analytical Skills: Strong analytical skills, with the ability to analyze data and make informed decisions.

Technical Skills: Proficient in MS Office, with a working knowledge of CRM software.

Benefits:

Competitive Salary: We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.

Professional Development: Opportunities for professional development and growth, including training and education programs.

Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.


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