LeadSquared Technical Implementation Specialist

1 day ago

Gulbarga, Karnataka, India beBeeImplementation Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

Job Opportunity:

Technical Implementation Engineer

We are seeking an experienced Technical Implementation Engineer to join our team.

This role is critical to the success of our clients and requires a strong technical background, excellent problem-solving skills, and effective communication abilities.

The Professional Services team works with sales to build solutions for our customers and owns the implementation and onboarding of new clients. As a Technical Implementation Engineer, you will be responsible for executing end-to-end implementations of our platform based on solution design.

Your key responsibilities will include:

Implementation Execution:
  • Execute end-to-end implementation plans including data migration, system integration, and configuration.
Integration Management:
  • Serve as the technical point of contact for all implementation-related integrations and technical queries.
Documentation and Quality Assurance:
  • Create technical documentation, integration guides, and implementation runbooks.
  • Conduct thorough testing of implementations and integrations before go-live.

Requirements:

Education & Experience:
  • Bachelor's or Master's degree in Engineering, Computer Science, or Technology.
  • Minimum 10+ years of mandatory experience in technical implementation of world-class SaaS products.
  • Experience with CRM implementations and system integrations preferred.
Technical Skills:
  • Strong understanding of cloud-based application architecture and deployment.
  • Experience with API integrations, webhooks, and data synchronization.
  • Knowledge of database management, data migration, and ETL processes.
  • Understanding of SaaS application technical features and implementation challenges.
  • Experience with web technologies (REST APIs, JSON, XML, etc.).
  • Familiarity with integration platforms and middleware solutions.
  • Basic scripting and automation skills.
Soft Skills:
  • Exceptional problem-solving and troubleshooting skills.
  • Customer success-oriented attitude with technical mindset.
  • Excellent written and oral English communication skills.
  • Ability to manage multiple technical projects and implementations simultaneously.
  • Strong attention to detail and quality-focused approach.
  • Flexibility to travel as required.
  • Ability to explain technical concepts to non-technical stakeholders.

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

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