Technical Implementation Specialist

17 hours ago

Gulbarga, Karnataka, India beBeeCybersecurity Full time ₹ 1,20,00,000 - ₹ 1,60,00,000
Job Opportunity

We are seeking a Technical Implementation Specialist to lead customer onboarding and technical enablement across multiple cybersecurity products. You will play a critical role in helping customers integrate these solutions into their environments and derive maximum value aligned with their goals.

Main Responsibilities:
  • Lead end-to-end onboarding for customers on multiple cybersecurity products
  • Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs
  • Align solution deployment/configuration/optimisation with customer business goals, security policies, and compliance requirements
  • Assist with the deployment and configuration of agents, sensors, connectors, and APIs across cloud, on-prem, and hybrid environments
  • Support secure integration with cloud platforms such as AWS, Azure, GCP, and OCI
  • Provide expertise in asset discovery, patch deployment, vulnerability scanning, and policy configuration
  • Act as a trusted technical advisor throughout the implementation phase, ensuring successful adoption and long-term retention
  • Educate and guide customers on platform capabilities, security use cases, and best practices
  • Design and manage onboarding plans, training sessions, and success criteria tracking
  • Partner with internal teams including Product Management, Support, and Engineering to resolve implementation challenges and shape future enhancements
  • Collect feedback to inform product development and improve onboarding frameworks
Required Skills:

Experience & Technical Knowledge:

  • 5+ years in customer-facing technical roles (e.g., onboarding, professional services, customer success, pre-sales, or support)
  • Hands-on experience in enterprise IT environments, with working knowledge of Windows, Linux, and basic networking concepts
  • Exposure to cloud platforms (AWS, Azure, GCP, OCI)
  • Familiarity with cybersecurity principles, vulnerability management, compliance frameworks, and threat detection tools

Tooling & Platform Expertise:

  • Ability to deploy and manage endpoint agents, connectors, and policy configurations across diverse systems
  • Experience in working with security scanning tools, configuration baselines, patch rollouts, and dashboards

Communication & Interpersonal Skills:

  • Exceptional communication, presentation, and client engagement skills
  • Proven ability to simplify complex topics for technical and non-technical stakeholders alike

Mindset & Adaptability:

  • Analytical thinker with problem-solving orientation
  • Flexible working schedule
  • Able to work independently and manage multiple onboarding projects simultaneously
  • Collaborative and empathetic approach to building customer relationships
Preferred Qualifications:

Prior experience with cybersecurity products (as an end-user, consultant, or sales engineer)

Understanding of IT asset management, configuration compliance, and security operations workflows

Exposure to container technologies (Kubernetes, Docker, CRI-o)

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