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1 day ago
This is an exciting opportunity to join a leading Intellectual Property firm as a Client Success Associate. As a key member of our team, you will play a crucial role in fostering strong client relationships and ensuring the successful delivery of our robust IP services.
Key Responsibilities:- Develop and maintain lasting relationships with clients to understand and fulfill their IP protection needs
- Act as a primary point of contact for clients addressing inquiries and resolving issues in a timely manner
- Collaborate with internal teams to ensure seamless delivery of IP services and solutions
- Monitor and report on the progress of client projects and handle any deviations from planned timelines
To be successful in this role, you will need to possess excellent communication skills, both verbal and written. You should also have a strong analytical mindset and be able to troubleshoot complex issues effectively.
In addition to these skills, you should have a solid understanding of intellectual property services and be able to educate clients on the range of services provided by our firm. Team collaboration and time management skills are also essential for this role.
Qualifications:- Customer Relationship Management
- Communication Skills
- Problem-Solving
- Account Management
- Product Knowledge
- Time Management
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