
ServiceNow Cybersecurity Expert
2 days ago
ServiceNow Security Operations Specialist
A skilled professional with expertise in ServiceNow Security Operations modules—Vulnerability Response (VR) and Security Incident Response (SIR)—to lead and support implementations for clients.
Key Responsibilities:- Implementation & Configuration
- Lead end-to-end implementation of ServiceNow Security Operations modules VR and SIR.
- Configure and customize workflows, playbooks, data imports, dashboards, and business rules for VR/SIR.
- Implement threat intelligence integrations and vulnerability scanner integrations.
- Build use-case-specific automation using Flow Designer or Security Orchestration SOAR.
- Collaborate with cybersecurity teams, risk compliance, and IT operations to gather detailed requirements.
- Translate business requirements into technical specifications and implementation plans.
- Integrate ServiceNow SecOps with external tools such as SIEMs CMDB scanners threat intel platforms, and ticketing systems.
- Develop orchestration and remediation workflows for auto-assignment enrichment escalation, and resolution.
- Perform UAT defect resolution, and cutover activities.
- Ensure system performance scalability, and security compliance during deployment.
- Create solution design documents implementation runbooks, and end-user training materials.
- Conduct knowledge transfer, and handover sessions for clients and internal teams.
Skills & Qualifications:
- Strong knowledge of ServiceNow SecOps architecture data models, and module interdependencies.
- Proven experience with at least 2 full lifecycle implementations of VR, and SIR.
- Experience integrating ServiceNow with security tools.
- Hands-on scripting experience JavaScript, Glide API.
- Familiarity with MITRE ATT&CK NIST, and SOC operations.
- Strong troubleshooting debugging, and performance tuning skills.
- Excellent client communication stakeholder management skills.
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