Tax System Production Support Specialist

2 weeks ago

Rajahmundry, Andhra Pradesh, India beBeeTaxation Full time ₹ 12,00,000 - ₹ 15,00,000
Production Support Service Engineer Role

We are seeking a skilled professional to provide comprehensive production support for tax management systems and their integration with enterprise resource planning platforms.

Key Responsibilities:

  • Apply expertise in indirect taxation, including sales & use tax, VAT, GST, and withholding tax across different jurisdictions.
  • Maintain and troubleshoot tax calculation rules, tax jurisdictions, and product taxability assignments within the system.
  • Support enterprise resource planning integrations with the tax system, such as Oracle Fusion and internal systems.
  • Evaluate and manage tax configuration, tax categories, and exemption certificates within the system.
  • Support tax reporting and compliance, including generating reports for tax filing and audit purposes.
  • Handle tax accruals and reconciliations to ensure general ledger accuracy.
  • Receive, analyze, and prioritize related support tickets.
  • Provide timely solutions to users.
  • Document resolution steps and knowledge base articles.
  • Support system upgrades and patches.
  • Monitor system performances and recommend improvements.
Requirements
  • Strong understanding of indirect taxation, including sales & use tax, VAT, GST, and withholding tax.
  • 5+ years experience with tax systems and enterprise resource planning integrations.
  • Knowledge of tax calculation rules, jurisdictions, and product taxability assignments.
  • Proficiency in SQL and data analysis.
  • Experience troubleshooting API integrations and data feeds.
  • Understanding of tax compliance reporting requirements.
  • Familiarity with SOX audit requirements for tax processes.
  • Experience with FBDI & ADFdi for data imports and updates.
  • Strong problem-solving skills for complex tax calculation issues.

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