F&B Vendor Relationship Manager

4 days ago


Bengaluru, Karnataka, India GoKhana Full time
About GoKhana ToBox Ventures Pvt Ltd

GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. We bring together an imaginative blend of technology, logistics, and food service management to offer SaaS solutions to digitize corporate cafeterias and eateries in tech parks.

Our award-winning solution brings our food partners, corporate partners, and their employees on a single, transparent platform. We are built around the principle of simplicity, eliminating the need for multiple apps for outlet types, and offering an absolutely intuitive ease of using the app.

Job Overview:

As an AGM-Supply at GoKhana, you will be responsible for developing and managing relationships with vendor partners such as corporate catering companies and restaurants on behalf of GoKhana.

Roles & Responsibilities:

  1. Identifying and onboarding new vendor partners that align with the business standards and requirements.
  2. Building and nurturing relationships with existing vendor partners to ensure ongoing and long-term collaboration.
  3. Negotiating terms, pricing, and contracts with vendor partners to secure favorable arrangements for both parties.
  4. Monitoring the quality of products and services provided by the vendor partners to ensure they meet or exceed expectations.
  5. Serving as the main point of contact between the organization and vendor partners.
  6. Analyzing performance metrics such as sales data and customer feedback to evaluate the effectiveness of vendor partnerships and identify areas for improvement.
  7. Ensuring that vendor partners adhere to relevant regulations, food safety standards, contractual obligations, and regularly conduct inspections.
  8. Resolving any issues or disputes that may arise between the organization and catering partners in a timely and effective manner.
  9. Developing and implementing strategies to expand the organization's vendor partner network and enhance overall experience.
  10. Preparedness through incident management, backup vendor identification, and alignment.
  11. Deep understanding and knowledge of menu management, cafeteria operations, allocation, and deployment of the right vendors as per the requirement.
  12. Create structured plans to close operational, culinary, production plan, and vendor partner manpower management gaps.
  13. Preparation of P&L statements for Vendor Partners.

Prerequisites:

  • Bachelor's or Master's in any discipline.
  • 6-8 years of proven experience in F&B vendor management.
  • Proficient in Microsoft Office applications such as Word, Excel, PPT, etc.
  • The ability to travel for work.
  • The ability to multitask effectively.
  • Excellent Business Acumen.
  • Strong negotiation, management, and decision-making skills.
  • Excellent analytical, problem-solving, and organizational skills.
  • Effective written and verbal communication skills.

Estimated Salary: ₹1,200,000 - ₹1,800,000 per annum.


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