
Domestic and International Ticketing Specialist
8 hours ago
The ideal candidate will have at least 1 year of experience in domestic and international ticketing, with proficiency in GDS systems (Amadeus, Galileo, Sabre). The role involves night shifts to support international clients.
Main Responsibilities:
- Manage air ticket bookings, cancellations, reissuances, and fare calculations for domestic and travel.
- Use GDS systems (Amadeus, Galileo, Sabre) for flight reservations and changes.
- Provide fare quotes, process refunds, and handle schedule changes.
- Ensure accurate ticket issuance and PNR management.
- Assist with customer inquiries and resolve issues professionally.
- Stay updated with airline policies and global travel regulations.
Requirements:
- At least 1 year of experience in ticketing.
- Proficiency in at least one GDS system (Amadeus/Galileo/Sabre).
- Knowledge of ticketing processes and fare rules.
- Strong English communication skills (written and verbal).
- Ability to work independently during night shifts.
- Experience handling U.S. or international clients is a plus.
This position requires strong analytical and problem-solving skills, with the ability to work under pressure and meet deadlines.
The successful candidate will be a team player with excellent communication skills and a passion for delivering exceptional customer service.
Key Skills:
- Ticketing and fares
- GDS systems
- Customer service
- Teamwork
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