
Atlassian Jira Support Specialist
1 week ago
We are seeking an experienced professional to join our team as a senior Atlassian Jira support specialist.
- Provide critical technical support during high-priority incidents by troubleshooting logs and resolving project-specific blockers.
- Design, modify, and optimize JIRA workflows, screens, issue types, custom fields, schemes, and issue indexing.
- Conduct in-depth analysis and documentation of existing functionalities to identify areas for improvement and efficiency gains.
- Exhibit a solutions-oriented mindset with a proactive approach to problem-solving.
- Facilitate effective knowledge sharing and collaboration with internal and external stakeholders to drive productivity and innovation.
- Independently assess and evaluate third-party Atlassian Marketplace plugins for optimal integration and functionality.
Required Skills:
- 3+ years of experience in Atlassian tool administration, including JIRA and Confluence.
- Strong communication skills with the ability to convey technical concepts effectively to diverse stakeholders.
About the Role:
This is an excellent opportunity to leverage your expertise in Atlassian tools and deliver exceptional results in a fast-paced environment.
We Offer:
- A competitive compensation package.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
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