
Senior Beauty Professional
2 days ago
Beauty leaders are required to drive sales, customer satisfaction and operational excellence in the Beauty Department.
Key Responsibilities:- Deliver exceptional service standards through timely client consultations and issue resolution ensuring high Net Promoter Score (NPS) exceeding 90%.
- Achieve beauty, derma and product sales targets by leveraging technical expertise in skin and hair services, sales orientation and team leadership.
- Maintain accurate documentation and system entries while tracking product consumption and managing stock efficiently.
- Develop and motivate the Beauty team to achieve collective goals through recruitment, training and effective allocation of work.
- Manage rosters and monitor performance to drive growth and excellence fostering a positive work environment.
- Resolve grievances and conduct regular meetings to share promotions and incentives.
- Partner with cross-functional teams for growth and activations demonstrating strong technical knowledge and excellent communication skills.
- Drive business growth through partnerships and maintain a client-centric approach providing exceptional service delivery.
- 4-7 years of experience in a leadership role within the beauty industry requiring strong leadership skills.
- Degree/Diploma in Cosmetology/Beauty Therapy/BDS + Cosmo is necessary.
Applicants should be flexible to handle shifts, relocations and promotional duties while maintaining a client-centric approach and delivering exceptional service.
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