
Software Asset Manager
2 days ago
Our organization is a global technology consulting and digital solutions provider.
- The Software Asset Management Specialist will be responsible for the end-to-end lifecycle of software assets, including procurement, license management, compliance, renewals, and vendor coordination.
- Software Request & License Management
- Process software requests via Digital Workplace Portal.
- Validate license availability and assign licenses through vendor portals (e.g., Microsoft 365, Autodesk).
- Initiate license harvesting or procurement when required.
- Maintain accurate records of license assignments, usage, and compliance.
- Contract & Renewal Management
- Track contract expirations using dashboards (Asana, Remedy).
- Coordinate with legal and procurement for contract reviews and renewals.
- Ensure Ariba contracts are active and published before PR/PO creation.
- Maintain documentation in Ariba and Remedy for audit readiness.
- Procurement & Purchase Order (PO) Process
- Create and manage Purchase Requisitions (PRs) and POs in SAP.
- Collaborate with the Center of Excellence (COE) for PR processing.
- Ensure all approvals (gatekeeper, manager, cost center) are documented.
- Track PO status and update stakeholders accordingly.
- Vendor & Communication Management
- Use shared mailboxes for all vendor interactions.
- Ensure all communications are tagged to relevant Remedy tickets.
- Coordinate with vendors for quotes, license keys, and order confirmations.
- Software Deployment & Packaging
- Coordinate with desktop engineering and local IT for software packaging and deployment.
- Track deployment status and update Remedy tickets.
- Manage add-ons and plugin deployments via Intune and Microsoft Entra.
- Compliance & Audit
- Conduct regular license usage reviews and reclaim unused licenses.
- Ensure all actions are documented for audit and compliance.
- Support internal and vendor audits by providing accurate license data.
- Dashboard & Reporting
- Maintain and update SAM dashboards for renewals and compliance tracking.
- Export and format data from Remedy for dashboard imports.
- Use dashboards for team coordination and audit visibility.
Requirements:
- Bachelor's degree in IT, Business, or related field.
- 3–6 years of experience in Software Asset Management or IT Procurement.
- Proficiency in SAP, Ariba, Asana, Remedy (BMC Helix), and Microsoft 365 Admin Center.
- Strong understanding of software licensing models and compliance.
- Experience with vendor portals and contract management systems.
- Excellent documentation, communication, and stakeholder management skills.
- Ability to work independently and collaboratively in a global team environment.
- Preferred Qualifications:
- ITIL Foundation or SAM certification (e.g., CSAM, ITAM).
- Experience with Intune, Microsoft Entra, and Azure Cost Management.
- Familiarity with audit processes and legal contract review.
A well-rounded Software Asset Management professional is expected to excel in multiple areas.
This role offers opportunities for growth, skill development, and contributions to the success of our organization.
Professionalism, attention to detail, and effective communication are key attributes required for this position.
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