Voice Support Specialist for Global Clients
15 hours ago
Job Title: Voice Process Associate
Overview:
We are seeking a highly skilled and energetic Voice Process Associate to support our US-based clients.
The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.
Key Responsibilities:
- Handle inbound and outbound customer calls from US clients.
- Resolve queries related to products, services, billing, or technical issues.
- Maintain accurate records of customer interactions and follow-up actions.
- Ensure high levels of customer satisfaction through prompt and efficient service.
- Adhere to process workflows, scripts, and quality standards.
Required Skills & Qualifications:
- Graduate in any stream.
- 2–4 years of experience in US voice process/customer support.
- Excellent verbal communication skills in English (mandatory).
- Familiarity with CRM tools and call center software.
- Ability to work night shifts and meet performance metrics.
Preferred Attributes:
- US accent experience supporting North American clients.
- Problem-solving attitude with the ability to think on your feet.
Benefits:
- Competitive salary and performance incentives
- Career advancement opportunities
- One-Year retention bonus
- Allowances
Position Requirements:
- Experience: 2 to 4 years
- Shift Timing: Night Shift (US Shift Hours)
- Location: Ahmedabad
-
Global Customer Support Specialist
1 day ago
Bengaluru, Karnataka, India beBeeGlobal Full time ₹ 1,04,000 - ₹ 1,30,878About the Role">As a Customer Support Specialist, you will be responsible for providing non-voice support to our global clients.This role involves working in a rotational night shift schedule (US based) and requires you to work from an office location.Requirements">A minimum of 1 year of experience in any non-voice process is required.Candidates with prior...
-
Global Healthcare Voice Specialist
4 hours ago
Bengaluru, Karnataka, India beBeeHealthcare Full time ₹ 9,00,000 - ₹ 17,00,000Job Title: Global Healthcare Voice SpecialistWe are seeking a dynamic and customer-focused professional to fill this key role in our global healthcare voice process team.The ideal candidate will have excellent communication skills, with the ability to handle complex healthcare-related information clearly and professionally.Key Responsibilities:Clinical...
-
Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 82,00,000Global Voice Support OpportunityWe are currently seeking highly motivated and dedicated individuals to join our Global Voice Support team. The ideal candidate will possess excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional customer service.As a voice support specialist, you will be responsible for handling...
-
Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 7,50,000 - ₹ 12,50,000Transform your career with a leading voice support processAbout the RoleYou'll be the trusted voice of our international clients in the financial services space.Main Responsibilities:Handle international customer queries via voice calls in a timely and professional mannerSupport investment account-related concerns, product support, and transactions for...
-
Voice Support Specialist
1 day ago
Bengaluru, Karnataka, India beBeeCustomerCare Full time ₹ 6,00,000 - ₹ 12,00,000Job Summary:We are seeking a highly skilled and experienced Customer Care Voice Associate to join our team.About the Role:This is an exciting opportunity for a customer-focused individual to work in a fast-paced environment, providing exceptional voice support to US clients.Primary point of contact for US clients, ensuring timely issue resolution and...
-
Healthcare Client Voice Support Specialist
4 hours ago
Bengaluru, Karnataka, India beBeeCustomerService Full time US$ 40,000 - US$ 80,000Job OverviewThis role involves handling customer interactions with healthcare clients in the United States. The primary focus is on voice-based communication, ensuring effective and empathetic resolution of inquiries and concerns.
-
Unlock Global Opportunities
2 days ago
Bengaluru, Karnataka, India beBeeCommunication Full time ₹ 9,84,320 - ₹ 14,52,480Unlock Global Opportunities with Your Communication SkillsStep into the world of global finance, where your exceptional communication skills will shine as a customer support specialist.Key Responsibilities:Handle international customer queries in a timely and professional manner.Provide accurate solutions to investment-related inquiries.Build strong...
-
Application Support Specialist
5 hours ago
Bengaluru, Karnataka, India Crescendo Global Full timeApplication Support Specialist - 5 Years Bangalore Hybrid Summary Are you an experienced Application Support Specialist with a strong background in Analytics Do you have a passion for problem-solving and providing excellent support to end-users Our client a leading company in Bangalore is looking for a talented individual to join their team If you...
-
Global Technical Support Specialist
1 day ago
Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878Job OpportunityWe are seeking a highly skilled professional to join our team as a Global Technical Support Specialist.The successful candidate will be responsible for providing exceptional technical support to clients worldwide, handling inquiries and resolving issues in a timely and efficient manner.Key Responsibilities:Provide technical assistance via...
-
Client Support Specialist
1 day ago
Bengaluru, Karnataka, India Scry AI Full timePosition: Client Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftCompany DescriptionScry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio (automation of complex document processing across financial, legal, and...