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3 days ago
Transform your career with a leading voice support process
About the RoleYou'll be the trusted voice of our international clients in the financial services space.
Main Responsibilities:- Handle international customer queries via voice calls in a timely and professional manner
- Support investment account-related concerns, product support, and transactions for high-value clients in Investment Banking / Wealth Management
- Record, escalate, and resolve issues using CRM tools
- Collaborate with global teams in a 24x7 high-performance environment
- Candidates with short notice periods or immediate joiners
- Prior experience in voice-based customer service, especially in BFSI domain
- Understanding of investment-related terminology and client servicing etiquette
- Work with global financial clients
- Learn from the best in FinTech customer support
- Competitive salary, incentives & shift allowances
- Career development & learning opportunities
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