ServiceNow Technical Lead

3 days ago


Hyderabad, Telangana, India Enterprise Minds, Inc Full time
Job Description:
A talented ServiceNow Technical Lead is sought after by Enterprise Minds, Inc. to drive the overall design and development of the ServiceNow platform.

About the Role:
This key position will oversee and guide development efforts on the ServiceNow platform, ensuring seamless integrations, efficient workflows, and scalable solutions. The successful candidate will be responsible for leading complex implementation projects, collaborating with various teams, and driving architectural decisions that align with business goals.

Key Responsibilities:
- Architectural Design & Strategy:
  • Develop and document technical architecture, integrations, and data flows to ensure successful platform design and optimization.
  • Ensure alignment with IT and business strategies while recommending best practices for technical design, performance, scalability, and security.
- Platform Development:
  • Oversee and provide guidance for development efforts on the ServiceNow platform including platform upgrades, configurations, and customizations.
  • Develop solutions to support the organization's IT Service Management (ITSM), IT Operations Management (ITOM), IT Business Management (ITBM), HR Service Delivery (HRSD), Customer Service Management (CSM), and other ServiceNow modules.
- Integration & Data Management:
  • Design and implement integrations between ServiceNow and other enterprise systems (e.g., ERP, CRM, Active Directory, third-party applications).
  • Ensure data integrity, standardization, and security throughout integrations and the ServiceNow instance.

Requirements:
- 7+ years of experience with ServiceNow platform development and architecture.
- Deep expertise with core ServiceNow modules (ITSM, ITOM, ITBM, CSM, etc.).
- Proven track record in leading ServiceNow implementations and large-scale architecture design.
- Certifications: ServiceNow Certified System Administrator (CSA) (Required)

Salary Estimate:
$120,000 - $180,000 per annum, depending on location and experience.

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